Privacy Policy

1. Introduction

Today’s Healthcare Nurse Concierge Services (“we,” “us,” “our”) values your privacy and is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). This Privacy Policy explains how we collect, use, and protect your personal and health information when you visit our website [insert website URL] and use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, address, medical history (if voluntarily provided for service purposes).
  • Protected Health Information (PHI): Medical conditions, treatment details, prescriptions, and other health-related data.
  • Payment Information: When you purchase services, we collect billing details via secure third-party payment processors.
  • Technical Data: IP address, browser type, device information, and cookies for analytics and functionality.
3. How We Use Your Information

We use collected information to:

  • Provide and manage nurse concierge services.
  • Process payments and invoices.
  • Communicate appointment reminders and updates.
  • Improve website performance and customer experience.
  • Comply with legal and regulatory requirements, including HIPAA.
4. HIPAA Compliance & Data Protection
  • We follow HIPAA regulations to ensure the confidentiality, integrity, and security of PHI.
  • All electronic PHI (ePHI) is stored securely using encryption and access controls.
  • We limit access to PHI to authorized personnel only.
  • We implement safeguards, including secure data transmission and storage, to protect against unauthorized access.
  • If a data breach occurs, affected individuals will be notified in accordance with HIPAA breach notification rules.
5. Information Sharing & Security
  • We do not sell or rent your personal or health information.
  • We may share PHI with healthcare providers, insurance companies, or authorized third parties for care coordination, billing, and compliance purposes.
  • We may disclose PHI as required by law, including public health reporting and legal investigations.
  • You have the right to access, amend, or request restrictions on your PHI.
6. Cookies & Tracking Technologies

Our website may use cookies to improve functionality and track visitor engagement. You can manage cookie preferences via your browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

8. Contact Us

For privacy-related inquiries, contact us at care@thcnurseconcierge.com.